3com VCX V7000 manuals

Administration Guide

1

3Com Corporation

2

350 Campus Drive

2

Marlborough, MA

2

01752-3064

2

CONTENTS

3

8 CONFIGURING GROUPS

7

ABOUT THIS GUIDE

11

■ Emphasize a point

12

Documentation

13

14 ABOUT THIS GUIDE

14

VCX SYSTEM CONFIGURATION

15

OVERVIEW

15

Network-based

16

Telephony

16

VCX Software

16

Components

16

■ Authentication:

17

VCX Hardware

18

Configurations

18

VCX Configuration

21

About VCX

24

Administrator

24

Passwords

24

ACCESSING THE CENTRAL

27

MANAGER AND GLOBAL

27

Directory

37

./config.sh

40

Chicago and Los Angeles

42

The Global Directory 47

47

0 to exit the script

48

./reload.pl

48

The Global Directory 49

49

The Global Directory 51

51

CONFIGURING VCX USERS AND

53

SERVICES

53

Accessing User

54

Configuring User

56

Profiles

56

Figure 12 Add User Page

57

■ Model 3101 Basic Telephone

58

■ Model 3102 Business

58

■ Model 3103 Manager’s

58

Figure 14 Search Users Page

61

Figure 15 Search for a User

62

Configuring User Profiles 63

63

Viewing the Phone

64

Configuring Class

65

■ To add a new pattern:

73

ADDING VCX TELEPHONES AND

81

ATTENDANT CONSOLES

81

Accessing the User

82

Managing Phone

83

Managing Phone Profiles 91

91

Managing Phone Profiles 93

93

Figure 27 Phones Page

96

Managing Phone Extensions 97

97

Figure 28 Add Phone Page

98

Figure 29 Edit Phone Page

101

Managing User

102

Phone Extensions

102

Figure 30 Users Page

103

Modifying a User’s

107

Phone Settings

107

■ Call fallback

108

Viewing Phone

110

Registration

110

Information

110

Adding Anonymous

112

Call Restrictions

112

Configuring Phone

113

Restrictions

113

6 Click Save

114

Viewing Call

115

Figure 37 Call History Page

116

Configuring

117

Selective Ringing

117

Configuring Media

120

Access Control

120

Configuring an

122

Attendant Console

122

Field Description

124

■ Call Hold

125

■ Call Park

125

■ Call Transfer

126

■ Conference

126

■ Attendant Serial Calling

126

Emergency Services

129

CONFIGURING TELEPHONE

143

COMMUNICATION SETTINGS

143

3Com Telephone

144

Configuration

144

Local User Interface

145

No Network Connection!

147

Please Connect Cable or

147

3Com Test Menu

148

Scroll-- Options

148

NBX Test Menu

149

Scroll--Options

149

Business Telephones

150

Scroll--Options

151

FEATURES FOR A USER

161

Features

162

Configuring ToS

164

Phone Features

164

Configuring Call

170

Coverage for a

170

Telephone

170

■ Default coverage

171

Configuring Bridge

181

Permissions

181

Mapping Bridged

184

Extensions

184

CONFIGURING GLOBAL TELEPHONE

187

FEATURES

187

Configuring System

188

Speed Dial

188

Configuring Camp

192

On Parameters

192

Mapping Features

194

Configuring Call Park 207

207

CONFIGURING GROUPS

209

Pickup Groups

210

HAPTER 8: CONFIGURING GROUPS

212

Configuring Page

213

Configuring Page Groups 215

215

Figure 74 Page Group Added

216

Configuring Page Groups 217

217

Configuring Hunt

218

Groups and

218

Attendants

218

■ A voice mailbox

220

■ Another group

220

■ An individual extension

220

■ An Auto Attendant number

220

■ An external phone number

220

Support7toNoon

223

Field Description Example

223

■ Hunt Group - Linear

224

■ Hunt Group - Circular

224

■ Calling Group

224

Figure 78 Hunt Groups Page

227

Figure 83 Hunt Groups Page

237

Using the Group

249

Search Tool

249

CONFIGURING DIAL PLANS

253

PATTERNS, AND DIAL RULES

253

Configuring Dial

254

Figure 94 Dial Plans Page

255

Configuring Dial Plans 257

257

Patterns (USERS)

260

Figure 98 Patterns Page

262

Figure 99 Add Pattern Page

262

Number Translation

263

5 Click Save

266

4 Click OK

268

CONFIGURING ROUTING AND

269

TRANSLATION SERVICES

269

Accessing the

270

Interface

270

■ Managing Requestors

271

■ Managing Holidays

271

■ Managing Week Day Bands

271

■ Managing Day Time Bands

271

■ Managing Calendar Bands

271

Patterns

290

(DIRECTORY)

290

Managing End

291

4 Click Add End Point

292

Managing End Points 295

295

Managing Routes 297

297

Figure 109 Routes Page

298

Figure 110 Add Route Page

298

Managing Routes 299

299

Managing Routes 301

301

Managing Routes 303

303

Managing Route

304

Table 32 Number Translation

305

Figure 116 Route Plans Page

306

Managing Route Plans 309

309

Test in the Route Plan Name

309

Managing Route Plans 311

311

Managing OutDial

313

Managing OutDial Patterns 315

315

Managing

316

Requestors

316

Managing Requestors 317

317

Figure 125 Holidays page

319

Figure 126 Add Holiday Page

319

Managing Week

320

Day Bands

320

Managing Week Day Bands 321

321

Managing Day Time

323

Managing Calendar

325

Managing Calendar Bands 327

327

CONFIGURING THE CALL REPORTS

335

APPLICATION

335

Call Detail Records

336

Overview

336

Accessing the Call

337

Reports Application

337

Downloading CDR

338

5 Click OK

341

Uninstalling the

342

Call Reports

342

Application

342

Numerics

343

Models	Document Type
10031370-01	Owner's Manual 3Com 10031370-01 Owner's Manual, 44 pages
NBX 100	Owner's Manual 3Com NBX 100 Owner's Manual, 466 pages
V7000	Owner's Manual 3Com V7000 Owner's Manual, 344 pages

3com VCX V7000 manuals

3com VCX V7000 Owner's Manual (350 pages)

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