3com 3CR17762-91 Datasheet download pdf (Page 5)

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witch 4500G Gigabit Family

3Com Global Services offers the resources and talents of a major

corporation plus more than two decades of experience in resolving

network challenges and delivering business benefits to enterprises

around the world.

Global support with a personalized focus in the local language helps

drive productivity and minimize expenses. Because 3Com understands

oth the technology and the business, we’re the partner you need to

maintain your competitive edge and remain strong.

SERVICE AND SUPPORT

Additional Service, Support and Training Offerings

3Com Guardian

Maintenance Service This service provides comprehensive on-site support and includes

advance hardware replacement, expedited telephone technical support

and software upgrades

3Com Express

Maintenance Service This service provides speedy access to 3Com shipment of advance

hardware replacements (including a four-hour option), expedited

telephone technical support and software upgrades

Network Health Check An activity-auditing service focused on improving network performance

and productivity

Includes traffic monitoring, utilization analysis, problem identification,

and asset deployment recommendations

Extensive report provides blueprint for action

Network Installation and Experts set-up and configure equipment and integrate technologies to

Implementation Services maximize functionality and minimize business disruption

For large and complex sites, implementation services include personalized

configuration, project management, extended testing and coaching on

network administration

Project Management Provides extra focus and resources that special projects demand

3Com engineers manage entire process from initial specifications to

post-project review

Using structured methodology, requirements are identified, projects

planned and progress of implementation activities tracked

3Com University Self-paced and instructor-led technology and product courses, plus

certification programs

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3com 3CR17762-91 Datasheet Page 5