3com V7000 manuals

3com V7000 Owner's Manual (344 pages)

Brand: 3com | Category: Software | Size: 2.09 MB |

English

Table of contents

Maintenance Guide

1

3Com Corporation

2

350 Campus Drive

2

Marlborough, MA

2

01752-3064

2

CONTENTS

3

3 MANAGING VCX SERVERS

4

ATABASES

5

7 RECONFIGURING A VCX SERVER

6

NTERFACE

7

E VCX COMMANDS

9

CLI Command Descriptions 337

10

ABOUT THIS GUIDE

11

■ Emphasize a point

12

Related

13

Documentation

13

14 ABOUT THIS GUIDE

14

VCX SYSTEM MAINTENANCE

15

OVERVIEW

15

■ Authentication:

16

VCX Software Components 17

17

VCX Hardware

18

Configurations

18

VCX Maintenance

21

About VCX

23

Passwords

23

VCX File and

24

Directory Name

24

Guidelines

24

CONFIGURING THE CALL RECORDS

27

Call Records Service

28

Configuring an

29

Accounting Service

29

Adding Accounting

32

Services to the Call

32

Records Service

32

./config.sh

34

Managing CDRs

37

QoS Monitoring

41

Statistics

41

QoS Monitoring Statistics 43

43

MANAGING VCX SERVERS

45

Managing the

46

Tomcat Web Server

46

Changing a

47

Daylight Saving

47

Managing Log and

48

CDR Files

48

■ /usr/app/gen/app.out

49

■ /usr/app/gen/cpy4.out

49

Verifying Service

51

Operation

51

Common Agent

51

./commagent start

52

./commagent stop

52

Managing the Common Agent 53

53

Managing the Call

54

Processor Service

54

./S80callp stop

55

./S80callp restart

55

■ Accounting service

56

Managing the SIP

61

Phone Downloader

61

Managing the IP

62

Messaging Service

62

Managing

63

Authorized SNMP

63

Station Access

63

Changing Codecs 65

65

Changing Codecs 67

67

BACKING UP AND RESTORING A

69

VCX CONFIGURATION

69

VCX Configuration

70

Backup and Restore

70

Backing Up a VCX

72

Restoring a VCX

75

Operation Logs

77

MANAGING AUTHENTICATION

79

DIRECTORY SERVICE

79

DATABASES

79

Backing Up and

80

Restoring the

80

Authentication and

80

Directory Server

80

Database

80

Exporting Table

85

Exporting Table Data 87

87

MANUALLY CONFIGURING

89

MULTI-MASTER REPLICATION

89

Multi-Master

90

Replication

90

Replicated Table

90

Location

90

Manually

93

Configuring Region

93

Verifying

96

Replication at a

96

Branch Office

96

Verifying the

97

Number of VCX

97

Data Schemas in a

97

./listVcxdata

98

61REG1CHICAGO

98

Deleting

99

Replication Errors

99

RECONFIGURING A VCX SERVER

101

Reconfiguration

102

Overview

102

Sample VCX Server

103

POWER SUPPLIES

123

MANAGING UNINTERRUPTIBLE

123

■ Branch Offices

124

■ Regional Offices

124

Adding UPS

125

Support to an

125

Existing VCX

125

■ IP Telephony Server

126

VCX Server

130

Monitoring UPS

136

Response to Power

138

CONFIGURING THE CALL

141

PROCESSOR

141

Call Processor

142

Configuration

142

Configuring Trusted

143

Endpoints

143

Configuring

145

Accounting and

145

Directory Services

145

MANAGING USER ACCOUNTS

149

USING THE COMMAND LINE

149

INTERFACE

149

Command

150

Using Single User

152

Sample XML Input File Format

158

. The sample shows one add

158

, which specifies the

160

Table 15 File Locations

162

UPGRADING VCX SERVER

165

SOFTWARE FROM V7.0 TO V7.1

165

Verifying Software

166

Versions

166

Overview of a 7.0

167

./checkReplication

168

./deleteReplicationErrors

168

■ Call server software

170

Upgrading a

171

Single-Site System

171

With Two Servers

171

With Four Servers

178

Multi-Site System

189

With No Branch

189

Multi-Site VCX

191

System with Branch

191

SOFTWARE FROM V7.1.X TO

215

Overview of a 7.1.x

217

SOFTWARE FROM V6.0 TO V7.0

251

Overview of a 6.0

252

./admincfg

256

./S70tomcat stop

275

Requirements

289

DOWNGRADING VCX SERVER

291

SOFTWARE

291

Downgrading from

293

7.1 to 7.0

293

■ Stops VCX services

300

7.1.y to 7.1.x

305

7.0 to 6.0

317

./dropReplication

319

./dropVcxdata

320

./F20vcxdata

320

./installVcxdata

323

./S30vcxglobaldir start

327

./S70tomcat start

327

VCX COMMANDS

329

Descriptions

330

PPENDIX E: VCX COMMANDS

332

CALL PROCESSOR COMMAND LINE

335

INTERFACE COMMANDS

335

Call Processor CLI

336

CLI Command

337

CLI Command Descriptions 339

339

HAPTER : INDEX

342

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