3com 3C17300 Owner's Manual download pdf (Page 77)

Support from 3Com 77

Support from 3Com If you are unable to obtain assistance from the 3Com online technical

resources discussed earlier in this appendix, or from your network

supplier, 3Com offers a range of support services. Purchase of a support

contract gives you priority response and is typically more cost effective

than purchasing service for a specific incident. To find out more about

your support options, e-mail or call the 3Com technical support services

at the location nearest you.

Internet Support Some 3Com regions offer an Internet support service. To access this

service for your region, use the appropriate URL or e-mail address from

the list below.

Asia, Pacific Rim

From this region, e-mail:

Europe, Middle East and Africa

From this region, enter the URL:

http://emea.3com.com/support/email.html

Latin America

Spanish speakers, enter the URL:

http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers, e-mail:

Telephone Support When you contact 3Com for assistance, have the following information

ready:

■ Product model name, part number, and serial number

■ A list of system hardware and software, including revision levels

■ Diagnostic error messages

■ Details about recent configuration changes, if applicable

DUA1730-0AAA02.book Page 77 Thursday, January 23, 2003 12:28 PM

1 2 ... 72 73 74 75 76 77 78 79 80 81 82 83 84

No comments

3com 3C17300 Owner's Manual Page 77