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3com VCX V7000 Owner's Manual Page 268
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268
C
HAPTER
9: C
ONFIGURING
D
IAL
P
LANS
, P
ATTERNS
,
AND
D
IAL
R
ULES
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prom
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action.
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.
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ears and the deleted pa
ttern (or
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1
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349
350
Administration Guide
1
3Com Corporation
2
350 Campus Drive
2
Marlborough, MA
2
01752-3064
2
CONTENTS
3
8 CONFIGURING GROUPS
7
ABOUT THIS GUIDE
11
■ Emphasize a point
12
Related
13
Documentation
13
14 ABOUT THIS GUIDE
14
VCX SYSTEM CONFIGURATION
15
OVERVIEW
15
Network-based
16
Telephony
16
VCX Software
16
Components
16
■ Authentication:
17
VCX Hardware
18
Configurations
18
VCX Configuration
21
About VCX
24
Administrator
24
Passwords
24
ACCESSING THE CENTRAL
27
MANAGER AND GLOBAL
27
DIRECTORY
27
■ IP Telephony Server
28
Accessing a VCX
29
Site through the
29
Central Manager
29
Figure 5 Phone Book Page
34
Figure 6 User Add Page
35
./sessioncfg
36
The Global
37
Directory
37
./config.sh
40
Chicago and Los Angeles
42
The Global Directory 47
47
0 to exit the script
48
./reload.pl
48
The Global Directory 49
49
The Global Directory 51
51
CONFIGURING VCX USERS AND
53
SERVICES
53
Accessing User
54
Configuring User
56
Profiles
56
Figure 12 Add User Page
57
■ Model 3101 Basic Telephone
58
■ Model 3102 Business
58
■ Model 3103 Manager’s
58
Figure 14 Search Users Page
61
Figure 15 Search for a User
62
Configuring User Profiles 63
63
Viewing the Phone
64
Configuring Class
65
■ To add a new pattern:
73
ADDING VCX TELEPHONES AND
81
ATTENDANT CONSOLES
81
Accessing the User
82
Managing Phone
83
Managing Phone Profiles 91
91
Managing Phone Profiles 93
93
Figure 27 Phones Page
96
Managing Phone Extensions 97
97
Figure 28 Add Phone Page
98
Figure 29 Edit Phone Page
101
Managing User
102
Phone Extensions
102
Figure 30 Users Page
103
Modifying a User’s
107
Phone Settings
107
■ Call fallback
108
Viewing Phone
110
Registration
110
Information
110
Adding Anonymous
112
Call Restrictions
112
Configuring Phone
113
Restrictions
113
6 Click Save
114
Viewing Call
115
Figure 37 Call History Page
116
Configuring
117
Selective Ringing
117
Configuring Media
120
Access Control
120
Configuring an
122
Attendant Console
122
Field Description
124
■ Call Hold
125
■ Call Park
125
■ Call Transfer
126
■ Conference
126
■ Attendant Serial Calling
126
Emergency Services
129
CONFIGURING TELEPHONE
143
COMMUNICATION SETTINGS
143
3Com Telephone
144
Configuration
144
Local User Interface
145
No Network Connection!
147
Please Connect Cable or
147
3Com Test Menu
148
Scroll-- Options
148
NBX Test Menu
149
Scroll--Options
149
Business Telephones
150
Scroll--Options
151
FEATURES FOR A USER
161
Features
162
Configuring ToS
164
Phone Features
164
Configuring Call
170
Coverage for a
170
Telephone
170
■ Default coverage
171
Configuring Bridge
181
Permissions
181
Mapping Bridged
184
Extensions
184
CONFIGURING GLOBAL TELEPHONE
187
FEATURES
187
Configuring System
188
Speed Dial
188
Configuring Camp
192
On Parameters
192
Mapping Features
194
Configuring Call Park 207
207
CONFIGURING GROUPS
209
Pickup Groups
210
HAPTER 8: CONFIGURING GROUPS
212
Configuring Page
213
Configuring Page Groups 215
215
Figure 74 Page Group Added
216
Configuring Page Groups 217
217
Configuring Hunt
218
Groups and
218
Attendants
218
■ A voice mailbox
220
■ Another group
220
■ An individual extension
220
■ An Auto Attendant number
220
■ An external phone number
220
Support7toNoon
223
Field Description Example
223
■ Hunt Group - Linear
224
■ Hunt Group - Circular
224
■ Calling Group
224
Figure 78 Hunt Groups Page
227
Figure 83 Hunt Groups Page
237
Using the Group
249
Search Tool
249
CONFIGURING DIAL PLANS
253
PATTERNS, AND DIAL RULES
253
Configuring Dial
254
Figure 94 Dial Plans Page
255
Configuring Dial Plans 257
257
Patterns (USERS)
260
Figure 98 Patterns Page
262
Figure 99 Add Pattern Page
262
Number Translation
263
5 Click Save
266
4 Click OK
268
CONFIGURING ROUTING AND
269
TRANSLATION SERVICES
269
Accessing the
270
Interface
270
■ Managing Requestors
271
■ Managing Holidays
271
■ Managing Week Day Bands
271
■ Managing Day Time Bands
271
■ Managing Calendar Bands
271
Patterns
290
(DIRECTORY)
290
Managing End
291
4 Click Add End Point
292
Managing End Points 295
295
Managing Routes 297
297
Figure 109 Routes Page
298
Figure 110 Add Route Page
298
Managing Routes 299
299
Managing Routes 301
301
Managing Routes 303
303
Managing Route
304
Table 32 Number Translation
305
Figure 116 Route Plans Page
306
Managing Route Plans 309
309
Test in the Route Plan Name
309
Managing Route Plans 311
311
Managing OutDial
313
Managing OutDial Patterns 315
315
Managing
316
Requestors
316
Managing Requestors 317
317
Figure 125 Holidays page
319
Figure 126 Add Holiday Page
319
Managing Week
320
Day Bands
320
Managing Week Day Bands 321
321
Managing Day Time
323
Managing Calendar
325
Managing Calendar Bands 327
327
CONFIGURING THE CALL REPORTS
335
APPLICATION
335
Call Detail Records
336
Overview
336
Accessing the Call
337
Reports Application
337
Downloading CDR
338
5 Click OK
341
Uninstalling the
342
Call Reports
342
Application
342
Numerics
343
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